FAQ
What are HAUS Slippers made of?
HAUS Slippers are open-toe hemp slippers with a natural hemp upper, an unlined interior, and a flexible EVA outsole. The unlined, open-toe design keeps them lightweight and easy to clean.
Are HAUS Slippers good for spring and autumn?
Yes. They are breathable indoor slippers for spring and autumn. The lightweight hemp fabric lets air flow freely, which keeps your feet cool and fresh in mild weather.
Are HAUS Slippers comfortable and cushioned?
Yes. Each pair has a soft EVA foam insole that absorbs shock with every step. The low heel supports natural foot positioning and gives steady traction on smooth indoor floors.
Are HAUS Slippers durable?
Yes. Reinforced stitching joins the hemp upper directly to the EVA sole, so the slippers hold up to daily wear without extra bulk or weight.
What size HAUS Slippers should I order?
Order your usual shoe size. If you plan to wear thick socks or prefer a roomier fit, go up one size.
What size should I choose if I'm between sizes?
Choose the larger size. It gives you the most comfort and room to move.
Do you offer free shipping?
Yes. We offer free worldwide shipping on every order, with no minimum purchase.
How long does shipping take?
Orders are processed in 1 to 3 business days. International orders typically arrive within 10 to 14 business days, depending on your destination.
How do I track my order?
When your package leaves our warehouse, we email you a confirmation with a tracking link. Use it to check your shipment status at any time.
What currency do you charge in?
All prices on HAUS Slippers are listed and charged in US Dollars (USD).
What is your return policy?
We offer a 30-day money-back guarantee. Return any item in its original, unworn condition within 30 days of delivery for a full refund.
How do I return or exchange my slippers?
Send your order number through our Contact Us page. Our support team will reply with step-by-step return instructions.
How long does a refund take?
We issue refunds within 3 to 5 business days after we receive and inspect your return. Your bank or card issuer may need a few extra business days to show the credit on your statement.
How do I clean HAUS Slippers?
For light dirt, spot-clean with a soft, damp cloth and mild soap. For a deeper clean, hand wash in cold water and air dry away from direct heat.
Can I put HAUS Slippers in the washing machine?
We recommend hand washing to protect the hemp and the structure of the slipper. Avoid bleach, strong detergents, and high-heat dryers.
Is it safe to order from HAUS Slippers?
Yes. Our checkout is 100% secure and protected by industry-standard SSL encryption, which keeps your payment details safe.
What payment methods do you accept?
We accept major credit cards, debit cards, and secure digital payment methods at checkout.